A Synopsis of a Window Cleaning Business

Hey All,

Good morning to everyone. I hope you're having a fine day. Today I wanted to post a couple of emails that I received yesterday from a window cleaner who is relatively new to the window cleaning business. Maybe it'll inject an extra step in your walk as you go about building your own window cleaning business.

Email 1

Good day Steve!

I wanted to let you know how I am making out here with my new window cleaning business. Well, what can I say but that I am ecstatic!

I am starting to see how the business works and today I made more money today than I have ever made working for an employer ever. Two jobs today, $450 dollars, and I am not even 1 month into it at an official capacity (started on Jun. 1st w company name). I am getting referrals already, and happy customers all around.

This, my friend, is an excellent business model. The balance of work is good too! Not back breaking labor, not sitting in an office; it's just right. The only thing I will say though, is that I am quickly learning some dos and donts working on rooftops and with ladders! They need to be positioned so that you can not only get up, but also get down! A definite consideration with this type of work…

But otherwise, using this program is without a doubt one of the best business decisions I have made and am seeing success way faster than I expected! It's great!

I just want to thank you for the help you have provided thus far and mention that I am happy to have joined with all the other people that are doing just the same.

Thanks again & have a great day!

Bob

PS: I am also noticing that having a corporate image like this for conducting business with has given me huge confidence out of nowhere. I'm impressed!

2nd email

Hi Steve,

I forgot to acknowledge your reply regarding referral acquisition due to the excitement and boasting of my last message, lol. Thank you for that advice it has been most helpful. I have been asking for referrals from my customers and so far all are just fine with the idea.

I just can't get over how much I am enjoying this work. Take care,

Bob

My Response:

Hi Bob,

Good morning and thanks a bunch for your emails/comments. I appreciate 'em.

Going back to your first email, right…the window cleaning business is a profitable business. I hear from window cleaners all the time about how they're making so much more in the window cleaning business then when they were working at their old jobs.

Right…there is a slight learning curve, especially with ladders as you mentioned. What goes up…must come down. :o)

And having the right image makes a big difference in your entire presentation from start to finish. Lots of window cleaners really don't understand the full importance of this which is good news for you. It makes it easier for you to secure jobs right out from under their noses.

Sounds good on referrals. Ask for them as often as you can. I'll give you a little tip which is something I did all the time. Let's say you have an estimate to give to a prospect in a particular development. Wouldn't it be best to include satisfied customer references in your estimate package who live in that development? Absolutely. It carries a lot of weight. And more than likely, the prospect you're presenting the estimate too may recognize a name or two on the reference list.

So the bottom line is that if I had references who lived in an area where I was going to present an estimate to a prospect, I always inserted these references on my reference page in the estimate package. It worked very well. The prospect might say something like: "oh…you did jane's house?" It makes a difference.

Anyway…ask for plenty of references, categorize 'em by neighborhood, and then insert the proper ones on the reference page depending on where the prospect lives who you're giving the estimate too.

Take care for now and have a great day today. Talk to you soon.

Regards,

Steve

Notes: Contrary to popular belief, it's not always about the "economy". Sometimes it's about putting yourself in the right frame of mind and adopting the right business mindset.

Speaking about that, if you haven't downloaded and read How To Adopt the Business Mindset yet, I encourage you to do so. It's a free download to all purchasers of my window cleaning program. You can download it from here and login with the username/password you were previously assigned. Have a super day.

Steve