Hey Guys and Girls,

Ah, nothing like starting off 2008 with a little controversy. :o ) 

I’ve been wanting to write about "firing your customers" for a long time. No…not ALL customers. Just certain customers in certain situations. Sometimes it’s simply necessary. I’ll give you the link to the newsletter in a minute.

But first just a quick apology for the intermittent posting to this blog. I try and post every few days, but I’m in the middle of working on a powerful window cleaning directory (you’ll be notified about it soon), a social network site for window cleaners, and of course continuous upgrades to The Customer Factor. So something has to give. But I’ll get back into regular blog posting mode as soon as some time frees up.

Ok…let’s get it rolling. Here is the link to "Firing Your Customers". Of course you can always click the link at the right under "Recent Newsletters" too. Enjoy and happy 2008 to you. It’ll be a good year for window cleaners!

Steve
 

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